September 19th, 2009
Sending Prospects to Your Website’s Homepage? Wrong Strategy!
Advertising your website means sending potential customers to your homepage right? Why not, since it’s the first page you want prospects to see so they can decide where to go next. Makes perfect sense… even though it’s the wrong strategy!
Here are five important reasons why:
- Your homepage serves many types of visitors. You’ve got customers and prospects landing on your homepage. Customers trust you, know how to navigate your site, and are open to discovering something new along the way. Prospects don’t know you, are very impatient, and have one specific purpose in mind. Sound the same? Not at all! You’ve also got homepage users that want to learn about your company, find a job, or need help with a problem. Remember, without a focus on prospects, it’s hard to turn them into customers.
- Everybody influences your homepage design. Your homepage reflects that great tradition of democracy… everybody gets a say! Marketing, sales, editorial, technology, and let’s not forget the CEO, each has an opinion on what the homepage should look like and how it can serve their (often conflicting) interests. So don’t be surprised if your online sales numbers aren’t what you’d hoped for.
- Homepages are about navigation… not sales! Most website visitors are thinking: “just passing through”, when they land on a homepage. That’s why good navigation is a rule of homepage design. But having your homepage be the first page a prospect sees also means they may be tempted to navigate to a place where it’s much harder for you to convince them to buy.
- Homepages have many distractions. Blinking ads, breaking news stories, and featured products… not to mention some person talking in a video! How will your prospects know where to click? Your homepage can be like an unfamiliar mall during the Christmas shopping season when you have one last present to find. Do you really want potential customers feeling like that?
- Homepages are hard to optimize. Your homepage serves multiple audiences and purposes, so it can be hard to optimize since there are lots of trade-offs to consider. Too many when compared to a “landing page” that has only one goal in mind: get the prospect to order the product, fill out the form, download the white paper… or whatever action you want your prospects to take!
Instead of using your homepage, you need to create a landing page customized for your ad campaign, target audience, specific offer… you get the idea! And landing pages are easy to set up and optimize, especially when compared to your homepage.
I have a bad habit to disagree, but this time, I agree with some of the information presented.
Hi Social guy:
Thanks for your comment. Feel free to share if there’s any information you disagree with.