So, your company is ready to “do” social media. Great!

But what does that mean, exactly?  Do you want to grow awareness for your business? Find and engage your customers and fans in conversation?  Or, maybe even generate some leads and sales?

Understanding what you want to accomplish with social media marketing is the first step in determining the best approach, and where you should invest your valuable time.

Our helpful guide will arm you with everything you need, including links to free and affordable social media tools, resources, and lots of best practices.  We’ve even included a list of some of the common pitfalls to avoid – so you can start marketing with social media with confidence!

Download a free copy of Leadtail’s Guide to Getting Started with Social Media.

Have other online marketing, advertising, and social media questions?  Check out the online marketing and advertising resources section of the Leadtail website.  We’ve compiled lots of other useful information to help you grow your business.

Or, you can always reach out to us directly by asking your question on Facebook or Twitter, dropping us a line, or giving us a call at 888.330.3236.

Trying to market your business, but think it’s too early to issue press releases and make social media worthwhile?  Think about it – is it ever too early to start generating interest and gathering information from prospects?  Of course not!  With a little creativity and the techniques outlined below, you can learn a ton, and create some valuable assets that will help you market your business now and well into the future.

But let’s get specific – what can you do?

Build up interest and audience.

Maybe you’ve seen some of these “coming soon” pages for products or apps that are not yet widely available?  This is a great way to generate interest for your product or service, and stock your email contact list and social audiences with early adopters (who tend to be willing to accept a product with a few rough spots in exchange for being the first to have access!).  Check out the example below.

This type of page lets you accomplish a few things:

• Quick and easy development cycle: Build a website landing page using tools like Unbounce or Optimizely to quickly create multiple versions of your “Coming Soon” page from a single template (you can create your own, or use one of the templates provided).  Keep it clean and simple; you want to create enough interest that visitors give you permission to engage with them again via email or social media.
• Test your marketing message: Use those “Coming Soon” landing pages to try out a variety of messages, tag lines, calls to action, lead capture forms, etc.. Determine if there are specific messages that are more effective at engaging the folks that will ultimately become your customers.
• Build up your social audience: Start signaling what type of product this is and who it is for. Worried you won’t have anything “worthwhile” to tweet or post about your business yet? No worries – follow and “like” other people or companies that are in your general area of interest, and share items from those sources with your audience.  Be sure to add a novel comment or perspective; don’t just pass on random items without showing how you add value!

Do social media via your personal network.

Share updates about your business via your LinkedIn status (not on LinkedIn?  You should be!). If you blog, use the apps on LinkedIn to display your blog feed on your profile. Participate in discussions on question and answer sites like Quora. Have lots of coffee meetings. Get honest, constructive feedback from your network, and listen to the questions people have after you tell them about your business. Ask people to tell you why it won’t work. Would they recommend it to a friend? Why wouldn’t they use it? How would they describe your business to their colleagues? Value and take to heart feedback that indicates you may not have it quite right yet. If you can’t get the people who find YOU interesting and worthwhile to engage with your business, how in the world will you capture the interest of busy, distracted strangers?

Lighten up about press releases!

It’s not the daily briefing at the White House, and you don’t have to have earth-shattering news to do a press release. Did you sign a new partner? Make a key hire? Attend an industry event? Write a new eBook? Expand your service offerings? All of these are worthwhile subjects for a press release, as they give you a chance to put your key messages into context, and hand feed them to social media and search engines. Press releases get extremely favorable treatment by Google, and are a great way for a your fledgling business to “own” Page 1 of search results for your key phrases.

One other note on press releases: you don’t need to hire a PR firm to do a press release (though there are lots of really great firms that can help when the time is right). Use one of the services on our Best Free and Affordable Press Release Services list  - they’re easy to use, and will often throw in some free SEO advice on your press release to help you get the maximum bang for your buck.

Looking for help with other online marketing, advertising, and social media questions?  Then check out the online marketing and advertising resources section of the Leadtail website. We’ve compiled lots of helpful information to help you market and grow your business.

And let us know how we can help. Ask your question on Facebook, tweet us @Leadtail on Twitter, drop us a line – or just give us a call at 888.330.3236

[Editor's Note: Special thanks to Karri Carlson for this guest post.  Karri leads Marketing & Customer Development at Leadtail.]

In case you’re wondering… you’re not alone. I know you’re trying to figure out how to use social media sites such as Facebook, Twitter, and LinkedIn to grow your business. Or maybe you just want to understand what social media marketing is… and if it can help you generate leads and sales. Rest assured. Lots of other small business marketers are wondering too… just like you!

According to the “Third Annual FedEx Office Signs of the Times Small Business Survey” from FedEx Office and Ketchum, almost two in five small-business owners reported they would be growing their businesses with social media sites. That was up from less than one-quarter who planned to up their game with social in 2009 and made social media the only tactic to increase in importance since last year.

So where to start?

Here are a few blog posts on why marketers and business owners are buzzing about social media… and how to get started:

http://www.doshdosh.com/the-importance-of-social-media-marketing/

http://www.socialmediaexaminer.com/getting-started/

http://www.inc.com/ss/get-started-social-media#0

Oh, and I almost forgot. If Twitter is on your mind (it should be) then read our recent post: Time to Get Started On Twitter.

Remember, you’re not alone… since we’re here to help too!

Think Twitter is just some silly Internet fad with no real impact on your business? Think again! With an estimated 75 million people  sending over 1.5 billion messages (or “tweets”) a month, Twitter is an increasingly important way to connect with your customers and prospects – one you can’t afford to ignore!

First things first – what IS Twitter, anyway?

You’ve probably heard Twitter described something like this:

“Twitter is a social network where users connect with each other by “following” 140 character messages from people or companies they find interesting.”

Ok… but what does that mean?!?

Well, you can think of Twitter like a mini press release service where you send out headlines to people who are interested in hearing from you. Adding a new item to your menu? Running a special deal for this weekend only? Launching a new website? Twitter helps you get the word out quickly, and makes it easy for your followers to keep passing it along to more and more people.

Great – how do I get started?

1. Create your account – head over to twitter.com to sign up.  Choose a name that will make it easy for people to find you, like your business or brand name. Be sure to add a few details to your bio, and use an eye catching picture for your profile – a unique picture will help customers pick your tweets out of the flock!
2. Set up some searches – your name, business name, products, website, and competitors are all excellent starting points. When you’ve set up a useful search, you can easily save it, add it to your RSS reader or use one of the tools mentioned below to have the results delivered via email.
3. Start following – your existing customers, prospects, and partners (you can even import contacts from your email address book to make finding them super easy!) You’ll also want to follow experts and peers in your industry, and check out who follows them, as they could also be interested in hearing from you (more on that shortly).
4. Get a feel for it – how often do people tweet? Which tweets get your attention? How do you fit enticing messages into the 140-character limit? Experiment until you find a pattern that suits your style and generates the results you’re looking for.
5. Jump in – you can ask and answer questions, or request feedback on your website, products, or services. You’ll also want to share information that helps build your credibility and establishes you as a voice worth listening to (and following!) – like links to relevant articles, helpful tips, or special deals exclusively for your followers.
6. Begin building your own following – invite people to follow you on Twitter by adding a link to your Twitter profile on your website and in your email signature. By far the most effective way to gain followers is by interacting with other people and following the ones that interest you. Often, when you follow someone, they will follow you back – give it a try!

Tweeter beware – Twitter can be addictive!

Once you tap into this rushing river of tweets, it can be hard to pull yourself away!  Fortunately, you don’t have to hang out on Twitter all day, or even read every message – there are plenty of free tools available to help you stay on top of things while you’re busy running your business!

Google Alerts now include results from Twitter. If you already have Google Alerts set up for some of your key terms, you may have noticed a few tweets popping up.

TweetBeep and TweetAlarm are like Google Alerts, only focused on Twitter. They will find tweets that match your search criteria and deliver them straight to your email inbox – either right away, hourly, or in a daily digest.

While not free, you might also consider picking up a copy of The Twitter Book by Tim O’Reilly and Sarah Milstein. It’s a quick read, and a handy guide covering the basics all the way up to advanced tips and tools for using Twitter to grow your business.

Lastly, if you’re considering marketing your business on one of the Twitter advertising services that have sprung up in the last 18 months or so, be sure to check out our list of the 15 best Twitter advertising services for you to consider (so far!)

Best of all, there is no wrong way to tweet – so go ahead, get started!

Let us know about your successes and any questions you have in the comments section. You can also follow me and ask me questions on Twitter (of course!)

(Editor’s note: many thanks to Karri Carlson for this guest post)