In case you’re wondering… you’re not alone. I know you’re trying to figure out how to use social media sites such as Facebook, Twitter, and LinkedIn to grow your business. Or maybe you just want to understand what social media marketing is… and if it can help you generate leads and sales. Rest assured. Lots of other small business marketers are wondering too… just like you!

According to the “Third Annual FedEx Office Signs of the Times Small Business Survey” from FedEx Office and Ketchum, almost two in five small-business owners reported they would be growing their businesses with social media sites. That was up from less than one-quarter who planned to up their game with social in 2009 and made social media the only tactic to increase in importance since last year.

So where to start?

Here are a few blog posts on why marketers and business owners are buzzing about social media… and how to get started:

http://www.doshdosh.com/the-importance-of-social-media-marketing/

http://www.socialmediaexaminer.com/getting-started/

http://www.inc.com/ss/get-started-social-media#0

Oh, and I almost forgot. If Twitter is on your mind (it should be) then read our recent post: Time to Get Started On Twitter.

Remember, you’re not alone… since we’re here to help too!

C’mon you’ve heard it before (with infomercial voice-over in your head?) “You too can build a business on the Internet, work from home, and watch the cash roll-in!” Sorry. Not true. Building a business online takes a lot of work and commitment. Don’t trust anyone that tells you differently. But if you’re serious about bringing your business online (or starting one) then…

It all starts with your website.

Having a professional looking website is as essential as a listing in the Yellow Pages used to be (yes, used to be). I mean your new Internet prospects need a place to find you right? And nothing says, “Open for business!” like an engaging and friendly website. The good news: creating a website is well within reach of even the smallest upstarts (we have one!)

But I don’t know anything about building my own website!

No worries. Thanks to some of the great website builders out there, it’s now easy to create a professional website with just a few clicks of the mouse. And you don’t need a degree in computer science either! Check out Yola, Moogo, and SnapPages to see what we mean. They offer a wide range of templates, tutorials, pictures, and graphics to get you started quickly. Did I mention that they’re free to use? Yes, free.

Most website builders will also help you get set up with your own domain name (e.g. www.yourbizname.com), which you can add to your business cards, letterhead, and other marketing materials. Pretty cool, huh?

As you build your website, keep in mind that most business-oriented websites have the following pages:

• Home Page: This is the first page most of your visitors will see, so don’t be coy – provide all the key information here. Your logo, business name, phone number, address, and business hours are the most important things. Bottom line: make it easy for them to contact you!

• Products or Services: This could be products you sell, services you offer, your menu, or your class schedule (you get the idea). Be sure to include pricing (unless your prices change frequently) and a few attractive, high quality photos to remind customers why they like your stuff the best!

• Contact Us: Make it easy for people to get in touch with you for questions, to make an appointment, or share a story. Provide multiple ways to contact you – email address, phone number, and a simple web form they can fill out.  If you’re into social media, invite prospects to follow you on Twitter or “Like” you on Facebook.

• About Us:  Is your business family owned and operated? Do you specialize in organic products or local suppliers? Offer a money back guarantee? Tell your story in your own words – it builds trust with your prospects, and, after all, people buy from people they like!

• Testimonials: Already have customers? Then ask them for testimonials for your website. Remember: nothing convinces prospects more than happy customers. You can’t afford NOT to start asking your customers to share their experiences. Use comment cards, email, or better yet, your Contact Us form!

Here’s our complete list of the Best Free and Affordable Website Builders from our blog: Best Online Advertising Stuff. You’ll do well using any of the website providers on this list… so take your time and find one that works best for you.

That’s it. You’re ready to jump in and start building your very own website. Remember, there’s no better way to get started than… getting started!

Let us know once your website is up. We’ll want to check it out too!

There was a time when all you had to do was get an ad in the Yellow Pages, hand out some flyers, and your local marketing was good to go. Not anymore. These days, you also need to promote your business on the Internet. And boy is that confusing… where do you begin?

Well at the beginning of course. And I don’t mean just having a website. I mean getting your business listed with the local search engines and online directories. Why? Because this is how today’s consumers search the Internet to find local businesses like yours.

Get started by making sure your business is listed with the following:

• Major Search Engines: I’m talking about  Google, Yahoo, and Bing local search. Each lets you submit your business information so that you show up in their local search results. And you’ll also show up in online maps (e.g., Google Maps and MapQuest).

• Online Yellow Pages: Yes, it’s the online version of the tried and true Yellow Pages. These online directories generate millions of visitors every day looking for local businesses. Check out YellowPages.com, Yellowbook, and SuperPages.

• Local Search Engines: These search engines include Local.com, LocalPages, and GenieKnows. Each focuses on generating search results and user reviews of local services and products.

• Local Directories. There are a number of local directories that focus on helping businesses get more exposure on the Internet. How about MerchantCircle, InsiderPages, and Best of the Web Local? Definitely worth considering.

• City Guides: These websites are more about “what’s great” and “what to do” in your local area, and user reviews and popularity are important factors in determining which businesses get the most attention. Yelp and Citysearch are good examples.

It’s easy and (mostly) free to get your business listed. Just click on the “List Your Business”, “Add Your Business”, or a similar link to get the process started when visiting one of these sites. Of course, there are quite a few local search and online directories to list with. So you may instead want to use services such as Universal Business Listing, iBegin.com, and Localeze. They’ll do the submitting for you at little or no cost… plus save you a ton of time!

When submitting your business information, don’t forget to include the same descriptive keywords and compelling copy that you use on your website. For example, what you do and where you do it… such as “accountant, San Francisco”. This will improve the chances of your business showing up in the right search results and sending qualified prospects to your website.

What if you don’t have a website? Then start with the Online Yellow Pages, Local Directories, and City Guides. They’ll create a business listing for you that’ll include the name and description of your business, phone number, and street address. And if you’re willing to pay ($25 to $50 per month), you can also add photos, special offers, and more!

So what are you waiting for? Let’s get the phones ringing!

Since it’s that time of year… I’ll equate getting started with your Internet business with my annual New Year’s resolution to “get in shape” and join a gym. Of course, by late February I stop going and cancel my membership. Why? It’s hard work, results take too long, I can’t find the time, and it’s an another expense. (Sound familiar?)

Truth be told, I actually solved this problem years ago and now workout religiously. How did I make this happen? Same way as with our Internet business:

• Start with reasonable expectations: Like most good things… it’s going to take some time to get your Internet business up and running. So do your homework and estimate how long you think it’ll take based on your business goals. Now the important step: double your time estimate.

• Pace yourself: Don’t try to get it all done at once. Instead, list everything you want to do with your site and use this list as your road map to getting things done over time and at a manageable pace.

• Measure your progress: It’s really important to measure results since nothing encourages more than progress. Have your web person set up Google Analytics (it’s free) for your website and check it regularly.

• Celebrate your wins: Your first website visitor, blog comment, online order… celebrate! And keep setting reasonable goals and celebrating achieving them.

Before you know it, your Internet business will be up and running!