Posts Tagged ‘homepage’

September 19th, 2009

Sending Prospects to Your Website’s Homepage? Wrong Strategy!

strategyAdvertising your website means sending potential customers to your homepage right? Why not, since it’s the first page you want prospects to see so they can decide where to go next. Makes perfect sense… even though it’s the wrong strategy!

Here are five important reasons why:

  • Your homepage serves many types of visitors. You’ve got customers and prospects landing on your homepage. Customers trust you, know how to navigate your site, and are open to discovering something new along the way. Prospects don’t know you, are very impatient, and have one specific purpose in mind. Sound the same? Not at all! You’ve also got homepage users that want to learn about your company, find a job, or need help with a problem. Remember, without a focus on prospects, it’s hard to turn them into customers.
  • Everybody influences your homepage design. Your homepage reflects that great tradition of democracy… everybody gets a say! Marketing, sales, editorial, technology, and let’s not forget the CEO, each has an opinion on what the homepage should look like and how it can serve their (often conflicting) interests. So don’t be surprised if your online sales numbers aren’t what you’d hoped for.
  • Homepages are about navigation… not sales! Most website visitors are thinking: “just passing through”, when they land on a homepage. That’s why good navigation is a rule of homepage design. But having your homepage be the first page a prospect sees also means they may be tempted to navigate to a place where it’s much harder for you to convince them to buy.
  • Homepages have many distractions. Blinking ads, breaking news stories, and featured products… not to mention some person talking in a video! How will your prospects know where to click? Your homepage can be like an unfamiliar mall during the Christmas shopping season when you have one last present to find. Do you really want potential customers feeling like that?
  • Homepages are hard to optimize. Your homepage serves multiple audiences and purposes, so it can be hard to optimize since there are lots of trade-offs to consider. Too many when compared to a “landing page” that has only one goal in mind: get the prospect to order the product, fill out the form, download the white paper… or whatever action you want your prospects to take!

Instead of using your homepage, you need to create a landing page customized for your ad campaign, target audience, specific offer… you get the idea! And landing pages are easy to set up and optimize, especially when compared to your homepage.

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March 1st, 2009

Optimize Your Home Page for Results Not Search

Looking at the home page was giving me a headache since there were so many words to read. So I (politely) asked the question: “What were your thoughts in having so much text on your new home page?” The answer: “We optimized it for search.” And no surprise… fewer online orders were coming in.

Yes, optimizing for search engines by adding keywords to home page copy may help you generate more natural search traffic. But please keep in mind the following when you hear the siren’s call of optimizing your home page for search:

  • Your home page tells users they’ve come to the right place. And you only have a few seconds to convince visitors that they’ve come to the right place. Your copy plays an important role in doing so. But if users think they need more than a few seconds reading your home page to figure this out… then just say goodbye!
  • Your home page is about getting visitors to take an action. You want home page visitors to quickly and easily see your compelling call-to-actions such as “sign up now” or “give us a call”… and your text needs to be finely tuned to drive these actions. Don’t make users think the call-to-action really is “read more words”.
  • Your home page is about navigation not keywords. If adding more keywords makes it harder for home page visitors to see your “shop” tab, notice the “contact us” link, or find the “search” box, then don’t do it. Don’t. You’ll only be making it more difficult for everyone… especially yourself!
  • Your home page entices users to spend time with you. Remember the old adage that a picture is worth a thousand words? And pictures are much more engaging and inviting than words. Too many websites act as if this rule no longer applies… simply because the words are now search engine optimized. Not so!

So go ahead and sprinkle the keywords that are most important to your online business into your home page copy. But if it comes at the cost of usability then it’ll do more harm than good. Just remember: optimize your home page for results not search!

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